Mattering at Work: The Missing Leadership Skill Driving Engagement, Retention, and Burnout Recovery | Zach Mercurio

Belonging might get you on the team, but if burnout is a systems problem, then mattering is a systems solution. Cait sits down with Zach Mercurio, PhD, author of The Power of Mattering, to examine why engagement continues to decline even in organizations investing heavily in culture initiatives. If burnout is a systems problem, then addressing workplace burnout requires more than resilience training. It requires redesigning how leaders show up in everyday interactions.

Zach breaks down the difference between belonging, inclusion, and mattering. Belonging is being welcomed. Inclusion is being invited to participate. Mattering...