E849 - AI Disruption: How to Manage Agency Operations Now

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how enterprise digital solutions and operational excellence help B2B agencies drive innovation and deliver consistent value in an AI-driven market.

Our guest is Janice Lee, COO and Partner at Dotfusion Technology Inc. and Founder of Verity Leadership Development. Janice shares how Dotfusion blends enterprise-grade thinking with agency agility, why operational discipline matters, and how purpose-led leadership shapes long-term growth as Canada’s first B Corp certified digital agency.

Key Highlights

Serving Enterprise Clients as a B2B Ag...