Your Brand is More Than Just A Logo

Most founders think their brand is the name, logo, colors, fonts, or visual identity.

But as Jared Harman explains in this conversation, the real brand is the feeling people associate with your business — the emotion, trust, recognition, and relationship that make someone choose you over every other option.

In this episode of The Expert Method, Ian Gatzke sits down with Jared Harman of One Group Agency to talk about what brand actually means, why founders often struggle to explain their own offer clearly, and how service businesses can differentiate through relationships, customer service, and expectation-setting.