S1E10 - 100M Agents: Scaling the New Execution stack with Intuit

A QuickBooks customer discovered significant fraud by asking their AI assistant follow-up questions about transaction amounts that didn't add up. This isn't a demo — it's one of 3 million customers now using Intuit's AI agents in production, with 80.5% returning to use them again.

Marianna Tessel, EVP and GM of QuickBooks (formerly CTO of Intuit), walks through the architecture decisions behind one of the first enterprise AI deployments at true scale. Intuit's "done-for-you" agents now automate book closing, reconciliation, transaction categorization, and payroll — but the breakthrough came when they realized chatbots alone weren't enough. Businesses wanted human experts integrated dire...