
Ground Floor Government
byPhoneLive.io
BusinessGovernmentTechnology
Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is
Episodes(40 episodes)
Episode 100
From Photography to Public Service (with Melissa Harmer) | Ep. 100
SummaryIn this 100th episode of the podcast, host Hugh Plappert interviews Melissa Harmer, the Communications Director for Raymore, Missouri. Melissa shares her unique journey from a career in photography to her role in local government, discussing the challenges and successes she has faced along the way. The conversation highlights the importance of communication in local government, the impact of inclusive community projects, and the skills needed to navigate the complexities of public service. Melissa emphasizes the rewarding nature of working in local government and encourages others to consider careers in this field....
Published: Aug 3, 2026Duration: 18m 37s
Episode 99
From Police Officer to County Executive (with Mike Callagy) | Ep. 99
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Mike Callagy, the County Executive of San Mateo, California. Mike shares his unique journey from being an undercover police officer to leading a county with a vast array of responsibilities. He discusses the challenges faced during the pandemic, the importance of empowering leadership within his team, and the impactful projects like the Navigation Center aimed at addressing homelessness. The conversation also touches on budgeting for community needs, the significance of communication skills in local government, and the diverse workforce that contributes to effective governance. Mike...
Published: Jul 31, 2026Duration: 22m 11s
Episode 98
Crisis Communication in Local Government (with Ariana Briceno) | Ep. 98
SummaryIn this episode, Ariana Briceno, Public Relations Coordinator for the Town of Davie, Florida, shares her journey into local government and the challenges and rewards of working in public relations. She discusses her transition from social media marketing to crisis communication during COVID-19, the importance of community engagement, and creative strategies for effective communication on a limited budget. Ariana emphasizes the significance of being genuine in communication and the collaborative nature of government work, as well as the importance of ADA compliance in digital communication. She encourages those in marketing and creative fields to consider a...
Published: Jul 29, 2026Duration: 18m 15s
Episode 97
From Family Tradition to Public Service (with Mikki Huntsman) | Ep. 97
SummaryIn this conversation, Mikki Huntsman, City Clerk of Reno, Nevada, shares her journey in local government, highlighting her family's legacy in public service. She discusses the transition from the private sector to public service, the challenges faced in local government, and the importance of collaboration and accessibility. Mikki emphasizes the significance of budgeting and resource management, the need for effective public relations, and her passion for serving the community and developing her team. She also addresses the variety of career opportunities within local government and encourages those considering a transition to explore the benefits of public...
Published: Jul 27, 2026Duration: 21m 32s
Episode 96
The Vital Role of a Deputy Clerk (with Bryson Behm) | Ep. 96
SummaryIn this conversation, Bryson Behm, the County Clerk of Cache County, Utah, shares his journey in local government, discussing the various career paths available, the role of a deputy clerk, and the challenges faced in navigating budgets and public service. He emphasizes the importance of communication, record-keeping, and the impact of local government on the community. Bryson also encourages young professionals to consider careers in local government for their potential for growth and community engagement.Ready to explore your own local government career options? Download this free guide on how to transition...
Published: Jul 24, 2026Duration: 18m 53s
Episode 95
Leading Local Governments (with Leonardo Brown) | Ep. 95
SummaryIn this episode, Hugh Plappert interviews Leonardo Brown, County Administrator of Richland County, South Carolina, discussing the various aspects of working in local government. They explore career opportunities, the challenges faced during the pandemic, the importance of financial management, and the need for collaboration across departments. Brown emphasizes the significance of community impact and the diverse roles available in local government, encouraging listeners to consider a career in this field.Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in...
Published: Jul 22, 2026Duration: 16m 37s
Episode 94
The Dual Roles of a Town Manager and Clerk (with Austin Simko) | Ep. 94
SummaryIn this conversation, Hugh Plappert speaks with Austin Simko, a deputy town manager and town clerk in Andover, Massachusetts. They discuss Austin's unconventional journey into local government, the dual roles he plays, the challenges and rewards of working in this field, and the importance of community engagement. Austin shares insights on budgeting, consensus building, and the impact of unfunded mandates on local governance. He emphasizes the variety of career opportunities in municipal government and encourages others to consider a career in this vital sector.Ready to explore your own local government career...
Published: Jul 20, 2026Duration: 19m 58s
Episode 93
Making an Impact in Local Government (with Colleen Roberts) | Ep. 93
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Colleen Roberts, the Public Information Officer and Brand Manager for New Bern, North Carolina. Colleen shares her journey into local government, the challenges she faces in public communication, and the innovative strategies she employs to engage the community. She discusses the importance of ADA accessibility in communications and offers advice for those considering a career in local government. The conversation highlights the impact of local government on communities and the diverse opportunities available within this field.Ready to explore your own...
Published: Jul 17, 2026Duration: 26m 1s
Episode 92
From Fire Chief to City Manager (with Chuck Winn) | Ep. 92
SummaryIn this episode of Ground Floor Government, host Hugh Plappert speaks with Chuck Winn, the City Manager of Bozeman, Montana. Chuck shares his journey from aspiring police officer to fire chief and eventually city manager, emphasizing the importance of community service and the unexpected paths that can lead to fulfilling careers in local government. The conversation explores the challenges of managing a growing city, the significance of partnerships, budgeting for community needs, and the vital role of internal services in local government operations. Chuck also highlights the importance of building relationships and encouraging new talent in...
Published: Jul 15, 2026Duration: 21m 22s
Episode 91
The Journey of a City Administrator (with Jeff Fiegenschuh) | Ep. 91
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. They discuss Jeff's journey into local government, the dynamics of working in smaller communities, and the challenges faced during unexpected events like COVID-19. Jeff shares insights on the importance of budgeting as a policy tool, the impact of community projects, and the significance of transparency and collaboration in local government. He also offers advice for those considering a career in public service, emphasizing the importance of relationship building and mentorship.Ready to explore...
Published: Jul 14, 2026Duration: 21m 0s
Episode 90
The Growth of Communication in Local Government (with Kara Roberson) | Ep. 90
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Kara Roberson, the Strategic Communication Officer in Wentzville, Missouri. They discuss Kara's journey into local government, her career growth, and the evolution of communication strategies within local government. Kara shares insights on the challenges of reactive communication, innovative projects that engage the community, and the unique aspects of working in local government. The conversation highlights the importance of strategic communication in fostering community relationships and enhancing public service.TakeawaysKara Roberson's family history influenced her career in local government.Transitioning...
Published: Jul 10, 2026Duration: 20m 44s
Episode 89
Navigating Election Challenges (with Lisa Goodwin) | Ep. 89
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Lisa Goodwin, the City Clerk of Bangor, Maine. They discuss Lisa's journey in local government, the challenges faced during the 2024 election, and the positive impact of community projects. Lisa shares insights on budgeting, resource management, and the essential people skills required in local government. The conversation also touches on ADA compliance, the broad scope of the City Clerk's role, and the importance of collaboration across departments. Lisa emphasizes her passion for public service and the need for attention to detail in her work, as well...
Published: Jul 8, 2026Duration: 15m 39s
Episode 88
From Business to Public Service (with Frederick Tobar) | Ep. 88
SummaryIn this conversation, Frederick Tobar shares his journey in local government, highlighting the diverse opportunities available and the importance of adaptability and people skills. He discusses his various roles, the challenges faced, and the positive impact of local projects on the community. Frederick emphasizes the value of a helpful attitude and the significance of understanding the connection between numbers and people's emotions in public service.TakeawaysLocal government offers diverse career paths and opportunities.Adaptability is key in navigating different roles.Community projects can have a significant positive impact.People skills are essential...
Published: Jul 6, 2026Duration: 16m 43s
Episode 87
From Music to Local Government (with Rick Dave) | Ep. 87
SummaryIn this episode, Hugh Plappert interviews Rick Dave, an IT technician in local government, exploring his journey from a music background to a career in local government technology. Rick shares insights on the impact of local government on communities, the importance of technology and people skills, and how he navigates challenges in his role. He emphasizes the need for continuous learning and adaptation in a fast-paced environment, while also discussing the future of AV projects and the importance of accessibility in government services.TakeawaysRick's journey began with music, leading to a career...
Published: Jul 3, 2026Duration: 19m 36s
Episode 86
Understanding the Role of County Government (with Melissa Agard) | Ep. 86
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Melissa Agard, County Executive of Dane County, Wisconsin. They discuss Melissa's journey from being a recipient of local government services to leading the county. The conversation covers the breadth of county government services, the importance of crisis management, and the successes achieved in the community. Melissa emphasizes the need for compassion and service in local government, encouraging individuals, especially single mothers, to pursue careers in public service. The episode concludes with a call to action for community engagement and support.Takeaways<...
Published: Jul 1, 2026Duration: 20m 42s
Episode 85
From Community Organizer to County Executive (with Steuart Pittman) | Ep. 85
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Steuart Pittman, the elected County Executive of Anne Arundel County, Maryland. Pittman shares his journey from community advocacy to local government leadership, discussing the challenges and triumphs he faced, particularly during the COVID-19 pandemic. He highlights significant projects, such as the Crownsville Hospital Memorial Park, and emphasizes the importance of public engagement in restoring trust in government. Pittman encourages listeners to consider careers in local government, stressing that every skill set can contribute to community improvement.TakeawaysSteuart Pittman transitioned...
Published: Jun 29, 2026Duration: 17m 0s
Episode 84
From Administrative Assistant to City Clerk (with Addie Balester) | Ep. 84
SummaryIn this episode, Hugh Plappert interviews Addie Balester, the Clerk of the Council for Cleveland Heights, Ohio. They discuss Addie's journey into local government, the challenges she faced, the importance of finance in council actions, and the need for transparency and accessibility in government processes. Addie shares insights on cross-department collaboration, opportunities for aspiring local government workers, and the passion that drives her in her role.TakeawaysUnexpected is a common word when we talk to people about their career in local government.I didn't want to be a politician, but...
Published: Jun 26, 2026Duration: 14m 19s
Episode 83
From Secret Service to County Leadership (with Harold Collins) | Ep. 83
SummaryIn this episode, Harold Collins shares his journey from aspiring to join the Secret Service to becoming the Chief Administrative Officer of Shelby County, Tennessee. He discusses his early experiences in local government, the challenges he faces in administration, and the significant projects aimed at improving community health and education. Collins emphasizes the importance of public service and encourages others to consider careers in local government, highlighting the fulfillment that comes from serving the community.TakeawaysHarold Collins began his career in local government through an internship.His experiences in the...
Published: Jun 24, 2026Duration: 19m 45s
Episode 82
Navigating the Challenges of Local Government (with Ricky Hatch) | Ep. 82
SummaryIn this episode of Ground Floor Government, Ricky Hatch, the clerk auditor of Weber County, shares his journey from the corporate world to local government. He discusses the misconceptions about government jobs, the challenges and rewards of public service, and the importance of transparency and teamwork in government operations. Ricky highlights impactful legislation he worked on, the significance of finances in local government, and the essential people skills needed to navigate the complexities of public service. He encourages listeners to consider a career in local government, emphasizing the meaningful impact they can have on their communities.<...
Published: Jun 22, 2026Duration: 19m 16s
Episode 81
From Minimum Wage to City Clerk (with Melissa Coyne) | Ep. 81
SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Melissa Coyne, the City Clerk of Lake Worth Beach, Florida. Melissa shares her inspiring journey from minimum wage jobs to a fulfilling career in local government. She discusses the importance of persistence in job applications, the opportunities for career growth within local government, and the value of education and certifications. Melissa also highlights the challenges faced in her role and the passion that drives her to make a difference in her community. The conversation encourages aspiring local government employees to pursue their dreams and emphasizes...
Published: Jun 19, 2026Duration: 19m 27s