How Do You Receive Mail When You Don't Have an Address?

This San Francisco Post Office Is the Only Address Some Residents Have

In San Francisco’s Tenderloin neighborhood, there’s a unique post office. It’s the U.S. Postal Service General Delivery Unit — a mail service where people who don’t have a permanent address can pick up mail. For the past decade, it’s been a lifeline in a district that’s home to 2,000 unhoused residents, allowing them to receive items like ID cards and Social Security checks. We spend an afternoon at General Delivery with reporter Erin Bump. 

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