Ikea teams up with Best Buy, Claire's Chapter 11 and how ChatGPT is upending the customer journey

This week on the Modern Retail Podcast, senior reporters Gabriela Barkho and Melissa Daniels chat about Ikea's new pilot partnership with Best Buy, and why the first-ever partnership with a a third party retailer could become a meaningful new acquisition channel. And they unpack how tween mall staple Claire's wound up filing for Chapter 11 for the second time in seven years -- and why they may be not be the last legacy retailer to get pushed over the edge by tariff policy.

Later in the episode (14:50), Daniels is joined by reporter Julia Waldow to discuss her recent...