The Power of Customer Experience: Across the Yard with Marc Atiyolil S04EP10

Today’s episode is a must-listen for anyone working in a lumberyard—or in sales of any kind. Have you ever stepped into your customers’ shoes to see your business from their point of view? In this week’s episode of Across the Yard, Liz Kovach sits down with Marc Atiyolil, designer, builder and co-host of The Marc & Mandy Show, to explore the pain points manufacturers are still facing today, the importance of delivering a strong customer experience and how that experience can lead into meaningful, long-term relationships. Along with how media training can be valuable in any environment, even in the l...