Dental Unscripted | Getting into Ownership and Practice Management Insights

Dental Startup Financials | Dental Practice Income | Don't Quit Your Associate Job Year one of a dental startup pays $80K–$100K in profit. Mike Dinsio of NX Level Consultants breaks down why keeping your associate job is the cheat code most dentists ignore.Mike Dinsio breaks down the real financial picture of a dental startup's first year, and why the numbers might surprise everyone. This episode breaks down exactly what to expect month by month, why most dentists make a costly income mistake in the first 90 days, and how to protect your household income while your startup bui...

Is a dental practice startup actually scary? or is it just the zip code? Let me explain... In this episode, we break down why location is the single biggest factor separating a million-dollar start from a slow, and painful grind. I've seen the real numbers, I've helped startups in those market. Here is the honest truth about what happens when you plant your flag in the wrong place. If you're considering a startup, and want a practice that grows to over 1 million in the first 3-4 years this is the conversation you need to have before you get started.<...

Dental Startup | Starting a Dental Practice | Dental Practice OwnershipStartups aren't scary! Business ownership is scary. The SECRET to making it even scarier... pick the wrong location, hire the wrong team size, get the wrong lending strategy. Mike Dinsio & Paula Quinn dismantle the #1 myth killing dentists' ownership dreams.Michael Dinsio, MBA and Paula Quinn, BSRDH of Next Level Consultants break down exactly why dental startups fail and how their clients have launched million-dollar practices in a year. From location strategy and payroll traps to lease negotiation and lending, this episode gives you a proven 5-step...

Dental Practice Growth | Dental Practice Management | Dental Startup Avoid the "hot mess" and dental practice management confusion. Learn how specific job descriptions eliminate errors and drive revenue with Mike Dinsio and Paula Quinn. In this episode, Michael Dinsio and Paula Quinn break down the essential role of job descriptions in dental practice operations. They reveal why missing the "eggs and butter" of daily tasks leads to empty schedules and how to hold your team accountable through clear dental management strategies.Why job descriptions are the "predictability" your team needs in a reactive environment.How to...

Thinking about buying a dental practice? Before you close the deal, you need to understand the truth about accounts receivable (ARs) that most brokers won't tell you.  In this episode NEW EDITION of Dental Unscripted - 2 Minute Drill, Mike Dinsio breaks down the hidden challenges of dental practice acquisition, specifically, the chaos that happens when you don't buy the ARs or when sellers continue billing post-close. Why patient AR is drastically different (and riskier) than insurance ARHow to value accounts receivable during dental practice acquisition negotiationsThe critical steps to protect yourself if you don't purchase the ARsPost-close collection st...

Accounts Receivable | Dental Practice Acquisition | Dental BillingStop the post-sale cash flow crunch. Learn how to navigate the "hot mess" when transitioning ARs. Protect your new practice from the #1 cause of post deal lawsuits.  We discuss with billing expert Stafani Sandoval, Front Office Consultant at NEXT LEVEL CONSULTANTS.Episode OverviewIn this episode, hosts Mike Dinsio and Paula Quinn sit down with Stafani Sandoval, to break down the technical chaos of accounts receivable during a dental practice acquisition. We reveal why brokers often avoid the truth about AR's and the value and how a "First I...

In the current dental market, DSOs (Dental Support Organizations) have shifted their acquisition strategies to mitigate financial exposure, a move described as "de-risking". This shift has significant implications for dentists looking to sell their practices, particularly regarding how much cash they receive at the closing table.The End of the "Heyday"Previously, dental transitions were often "home runs" for sellers, who could expect to receive significantly more at closing than they would from a private buyer. During the "fast and furious" pre-COVID era, money was cheap, and private equity-backed groups were buying...

What’s a Dental Practice Really Worth? A 20-year broker breaks down why 95% of sellers reject DSOs and the real formula buyers should use.Marie Chatterley has been appraising dental practices since before most of her clients were born, her firm, CTC Associates, has been doing this work since 1988. Mike sits down with her to take apart how practice valuation actually works, starting with the three questions every buyer asks (collections, operatories, new patients) and why all three can be misleading. They get into why a 3-chair practice can collect $1.8M, why 50 new patients a month at a 30-y...

Is your team running the show while your grinding away to pay the bills? In this episode, Mike Dinsio, MBA and Paula Quinn, BSDH sit down with Jill Hasselman to expose the silent killers in dental ownership. If you are afraid to correct staff or rely too much on an outdated and generic employee handbook, you are exposing yourself to risk. This episode breaks down the exact dental practice operations needed to protect your license, fire toxic staff safely, and finally sleep at night. Stop being held hostage and avoid toxic situations. And why the "Document or Didn't Happen"...

Stop letting outdated front office practices like unchecked voicemails and messy sticky notes cost your dental practice thousands in lost new patients. Richard May of Mango Voice reveals how implementing an AI receptionist and standardized notes solves the massive 35% missed call crisis facing the average practice.In this interview episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn talk to Richard May about the future of dental VoIP systems and how Mango Voice uses AI to capture leads and streamline front-office operations. This discussion is critical for any dental startup or established practice focused on reducing...

AI Perio Charting achieves 8x ROI in 30 days with voice-activated technology. Shelley Mendoza reveals how Denti AI eliminates manual charting, reduces hygienist burnout, and boosts production.Voice-activated AI technology is transforming dental practice management by solving the periodontal charting crisis that's plagued hygienists for decades. Shelley Mendoza, VP of Enterprise Solutions at Denti AI with 25+ years of clinical and DSO experience, shares how practices complete full perio charts in 3-5 minutes instead of 20-30 minutes while achieving unprecedented financial returns. Discover how automated staging, grading, and clinical documentation are reducing overtime costs, improving insurance claims approval rates...

Discover how AI-powered imaging boosts case acceptance by 40% and transforms patient education with Pearl AI's Jared PoVey. Mike Dinsio and Paula Quinn sit down with Jared Povey, Senior Partner Executive at Pearl AI, to explore how artificial intelligence is revolutionizing dental practice management and patient care. Founded by dentists for dentists, Pearl AI represents the future of dentistry—where technology enhances clinical accuracy, eliminates missed diagnoses, and dramatically improves case acceptance.What You'll Learn:Why AI color-coding transforms gray X-rays into powerful patient education tools that boost case acceptanceHow top dental practices use AI as a "$50k...

Dental supply ordering is broken. Practices waste up to 10 hours weekly navigating multiple catalogs, tracking inconsistent SKU numbers, and paying wildly different prices for identical products **even in the same commercial building** 😳 Jordan Levitas, (Torch Dental Strategic Partnerships), exposes the hidden practices of dental supply distribution channels. Torch Dental has flipped the script on dental supply procurement and demonstrates how AI-powered technology is even revolutionizing supply management for modern dental practices.RESOURCES & LINKS:Torch Dental:Schedule a Demo (mention Dental Unscripted for special benefits)https://torch-demo.gr-site.com/00:00 Welcome to...

Adrian, CEO of My Social Practice, reveals how AI agent "Annie" converts 1/3 of missed dental calls into scheduled appointments BOOM 💥Generating an extra $5K-$65K a month in more revenue per practice.How you might ask? Well dental practices are still missing 75-250 calls a month, 30% of which being new patients who #1. Rarely leave voicemail (80% hang up). #2. Adrian shares how ChatGPT's breakthrough enabled his team to build an AI receptionist that answers calls 24/7#3. They are also good at scheduling patients into your PMS#4.  Cam handle complex conversations without sounding too robotic.<p...

Tim Rich reveals how AI dental claims automation achieves 80% approval rates and predicts voice-interface PMS by 2028!AI pioneer Tim Rich shares insider knowledge from building insurance claim automation systems and explains how dental practices can leverage artificial intelligence today—not five years from now. Discover why traditional PMS systems like Dentrix and Eaglesoft are built on outdated technology, how new technology is automating front office workflows, and what practice owners must know about the coming AI transformation.Rich breaks down the knowledge imbalance between insurance companies processing claims with AI versus dental offices still relying on ma...

Dental SEO | Dental Marketing | Dental Practice GrowthStop wasting money on overgeneralized dental marketing packages. This episode reveals how successful dental practice owners are dominating Google Maps, driving new patients, and growing their dental practice revenue with custom SEO strategies.Mike Dinsio and Guido Tabano (CMO, Market My Market) break down dental practice management secrets that actually work for startup dentists and established practices alike.What You'll Learn:Why Google Maps drives 40% of new patients (and how to dominate it)The fatal flaw in $500-$1,500 dental SEO packagesHow to check if your...

In this essential episode of Dental Unscripted, co-hosts Michael Dinsio and Paula Quinn dive into a highly relevant topic for every dental practice owner: the scarcity mindset versus the abundant mindset.They break down how a scarcity mindset (a constant feeling of "not enough" resources, time, or money) can cripple you as a business owner and a person. This mindset often leads to short-term decisions focused on survival rather than long-term growth. Paula shares her personal experience of living in scarcity while running her own practice, sacrificing growth by trying to do all the roles herself.<...

This episode reveals the buyers’ fears (e.g., Paula Quinn's journey and how she worried about being “stuck” with a bad practice or uncovering hidden issues). We also explore the sellers’ excitement mixed with impatience. Phil Hoover notes that sellers’ feel a relief and joy after receiving an offer, but this is just the beginning. Phil also mentions that both parties can use that anxious energy in a positive way in order to work together on a successful transition. The buyer overcoming fear and the seller wanting to make a deal. We discuss how the LOI sets up the entire pro...

Are you struggling to grow your dental practice despite continually bringing in new patients? The truth is, most practices are losing just as many patients as they might be gaining. We talk about the cost of attracting new patients. So join Mike Dinsio and Paula Quinn as they discuss trends in the industry with Steven from Dental Intelligence. They expose the two most critical (and costly) trends in dentistry today.1. Exploding Patient Attrition:Find out why cancellations and no-shows have nearly doubled, leaving massive holes in your schedule.2. Collapsing Case Acceptance: L...

Is your dental practice bleeding profits due to front office chaos? In this explosive Part 2 of Front Office Fiasco, where hosts Mike Dinsio and Paula Quinn, alongside front office guru Stefani Sandoval, together dive into the pitfalls that are sabotaging your AR and patient loyalty. From distracted staff to outdated processes, discover why your front desk might be your biggest liability! 😬 and how outsourcing your billing could be the game-changer you've been looking for. This episode is packed with real-world insights, revealing how to transform your front office into a profit-driving, patient-winning machine. Don’t miss the secrets to maste...