The AI Value Gap / ROI Reckoning
Published: January 21, 2026
Duration: 8:12
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In this episode of DX Today, we dive into the stark reality of the 2026 AI landscape, moving past the initial hype of 2024 into what experts are calling the ROI reckoning. While enterprise adoption remains at an all-time high of nearly 88 percent, a massive 840 billion dollar gap has emerged between infrastructure spending and actual business value. We explore how today’s leaders are navigating the transition from bolting on generic chatbots to refactoring their entire business for an agentic future. Drawing on the latest data from Wharton and McKinsey, we analyze why the cost of in...