Agentic AI Better Now in Non-Critical Roles
Published: January 20, 2026
Duration: 8:04
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In this episode of DX Today, we explore the definitive shift from generative chatbots to autonomous action as Agentic AI reaches production-grade maturity in 2026. While the dream of fully autonomous critical systems remains sidelined by safety concerns, the latest industry findings highlight a massive surge in ROI within non-critical business functions like customer support, internal IT helpdesks, and software coding assistance. We break down the evolution of these systems from the simple prompt-response models of 2024 to today’s multi-agent architectures that can perceive, reason, and execute complex workflows without constant human intervention. By focusing on...