E274 - The #1 Reason Customers Stop Using Your Business (It's Not What You Think) with Jay Baer

Jeff Dudan's free digital copy of his book

 What if the fastest way to grow your service business had nothing to do with better marketing, better pricing, or even better service delivery? In this episode, Jeff Dudan sits down with bestselling author and marketing legend Jay Baer to unpack the science of speed, responsiveness, and word of mouth - and why the businesses that respond fastest are quietly winning the market. Jay shares research from the largest study ever conducted on speed and responsiveness in business, revealing that 51% of customers will hire whoever contacts them first - r...