4 Rules to Stay a Grounded Communicator

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People don’t just hear your words; they also hear the state you’re in when you say them.

And if your state is something they have to manage before they can process what you’re actually trying to communicate, the conversation becomes harder for both of you.

If you want to be heard, understood, and effective in the way you speak, you must first be aware of your internal state.

This doesn’...