Becker’s Healthcare Podcast

In this episode, PV Subba Rao, President, NTT DATA, discusses how agentic AI can improve revenue cycle outcomes, unlock cash and margin, reduce administrative burden and create capacity for broader health system transformation.This episode is sponsored by NTT DATA.

In this episode, Graciana Garces, Chief Strategy & External Affairs Officer, Tejano Center for Community Concerns, Susan Boland, Manager of Nursing Operations, Avenue 360 Health & Wellness, and Eryn Sims, LVN & Hypertension Nurse Champion, Avenue 360 Health & Wellness, discuss building sustainable, community-centered approaches to hypertension care through food access, education, remote monitoring and personalized patient support. They also share lessons on overcoming transportation, technology and care coordination barriers while strengthening partnerships between community organizations and healthcare providers. 

In this episode, Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine, joins the podcast to discuss GLP-1 medications and strategies for keeping drug prices down. She also shares insights on managing drug shortages and developing payer-adaptive models.

In this episode, Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health, joins the podcast to discuss facilitating better communication with patients and advancing equity and inclusion in the healthcare experience. He also shares advice for emerging leaders and insights on building stronger connections with patients and the communities they serve.

In this episode, Christina Berg, RN, MHA, Sr. Director, Product Management, Imprivata, discusses how stronger patient identity can improve safety, protect against fraud, reduce duplicate records and denied claims, and create more efficient healthcare experiences. This episode is sponsored by Imprivata.

In this episode, Seema Verma, Executive Vice President and General Manager of Oracle Health and Life Sciences, discusses Oracle’s AI focused EHR strategy, trustworthy AI, revenue cycle transformation, oncology and using real time data to modernize healthcare.This episode is sponsored by Oracle Health.

In this episode, Phillip Chang, MD, Chief Medical and Quality Officer at CommonSpirit Health, discusses physician burnout and well-being, the role of AI scribes and documentation tools, and how CommonSpirit supports both employed and independent physicians. He also shares lessons on physician leadership, moral injury and bridging the gap between clinicians and the C-suite.

In this episode, Tenisha Grimmer, MBA, CPA, PHR, Chief Financial Officer at Access Community Health Centers, joins the podcast to discuss removing barriers to care and building a positive workplace culture through intentional communication. She also shares insights on navigating Medicaid changes and the 340B program while supporting accessible, sustainable healthcare.

In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health, discusses reducing controllable loss, strengthening revenue cycle fundamentals, addressing revenue leakage, and preparing for AI and automation. He also shares how UC San Diego Health is improving patient access, team development, charge capture, and patient throughput while balancing margins and reimbursement pressures.

In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health, discusses reducing controllable loss, strengthening revenue cycle fundamentals, addressing revenue leakage, and preparing for AI and automation. He also shares how UC San Diego Health is improving patient access, team development, charge capture, and patient throughput while balancing margins and reimbursement pressures.

In this episode, Jason Shenefield, MBA, FACHE, President and Chief Executive Officer of Phelps Health, discusses expanding affordable care through direct-to-employer strategies, advancing patient experience with AI and ambient listening, and navigating workforce, reimbursement and regulatory challenges in rural healthcare.

In this episode, Matthew Hurford, President and CEO of Community Care Behavioral Health at UPMC, discusses workforce development, the growth of UPMC’s Telemedicine Bridge Clinic to 23,000 encounters, and strategies to expand behavioral health access, treatment engagement and recovery.

In this episode, Marlon F. Levy, MD, MBA, FACS, Chief Executive Officer of VCU Health System and Senior Vice President of VCU Health Sciences, joins the podcast to discuss managing strong demand while keeping the patient experience at the center of care. He also shares insights on staying grounded in what matters most to patients as healthcare organizations navigate growth and evolving needs.

In this episode, Lisa R. Fox, Chief Executive Officer, The Bradley Center, shares lessons on authentic leadership, resilience, building trust, investing in people and keeping children and families at the center of every decision.

In this episode, Melinda Giese, Senior Vice President of Enterprise Client Solutions at CHG Healthcare, discusses building a flexible workforce strategy, improving physician retention and autonomy, and using technology and AI to address workforce gaps.

In this episode, David Marcozzi, MD, MHS-CL, Senior Vice President and Chief Clinical Officer at University of Maryland Medical Center, joins the podcast to discuss embracing changes across inpatient and outpatient care and viewing capacity as a strategic resource. He also shares insights on the importance of effective patient handoffs and how they can support safer, more coordinated care.

In this episode, Himalee Sabnis, MD, MSc, Pediatric Hematologist and Oncologist at the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, joins the podcast to discuss bridging gaps in care and facilitating strong communication with patients and families. She also shares insights on strengthening connections across the healthcare journey to support more coordinated and patient-centered care.

In this episode, Sarah McGoldrick, Executive Director of Finance at Singing River Health System, joins the podcast to discuss evolving payer changes and their impact on the revenue cycle. She also shares insights on opportunities for growth and the introduction of GLP-1 medications and their implications for healthcare organizations.

In this episode, Kathleen Sanford, DBA, RN, FAAN, Senior EVP, Chief Nursing Officer, CommonSpirit Health, discusses improving nurse retention through virtual integrated care, nurse residency programs, career support and shared governance.

In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer at UC San Diego Health, joins the podcast to discuss the impact of health benefits expenses and the goals and initiatives shaping revenue cycle operations. He also shares insights on how patient demand remains a primary driver of healthcare operations and financial performance.