When Overconfidence Breaks the Trust You Worked So Hard to Build | Nate Amidon

Nate Amidon: When Overconfidence Breaks the Trust You Worked So Hard to Build

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"I had built up the trust quotient, but then I didn't think about continually maintaining it." - Nate Amidon

Nate had done everything right. As a junior Scrum Master on an internal software team, he started by building trust — showing up, listening, and letting the team know he wa...