When Politeness Becomes the Enemy of Team Growth—Escaping the Conflict Avoidance Trap | Mohini Kissoon

When Politeness Becomes the Enemy of Team Growth—Escaping the Conflict Avoidance Trap | Mohini Kissoon

Published: January 13, 2026

Duration: 15:02

Mohini Kissoon: When Politeness Becomes the Enemy of Team Growth—Escaping the Conflict Avoidance Trap

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"Conflict isn't the enemy. It's when we're avoiding conflict that it becomes an issue for teams." - Mohini Kissoon

Mohini shares a story about the worst self-destructive pattern she has witnessed: teams that are overly polite to avoid addressing conflicts. She worked with a team that pr...

When Politeness Becomes the Enemy of Team Growth—Escaping the Conflict Avoidance Trap | Mohini Kissoon - Scrum Master Toolbox Podcast: Agile storytelling from the trenches