Encore: How Jenny upended the Australian way of death

Jenny Briscoe-Hough on the uncomfortable truths which saw her set up Australia's first ever not-for-profit funeral home (R).

After her mother died, Jenny Briscoe-Hough had an epiphany about the business of funerals.

Although her family brought in their own flowers and had a simple service, the bill came to $11,000. A short time later, Jenny began thinking about setting up a not-for-profit funeral service in her local area.

With the help of a documentary and a crowdfunding campaign, she and the community of Port Kembla raised more than $120,000 to buy an old fire station...