Insurance Town

E324 - Are You Truly Connecting with Your Clients or Just Talking at Them?

Published: March 19, 2026

Duration: 42:07

You know that room in grandmas house that was that room that you didn’t sit in the furniture, you didnt touch anything? It was just pretty and you gotten threatened every time you went into that room?

In this weeks episode, Monica Adwani, CPIA and I talk about that, and tie it into something that makes us cringe in the insurance industry.

She also shares her extensive journey through the insurance industry, her insights on client communication, the importance of relationship-building, and how leveraging data and technology can transform agency operations.

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