E329 - Inside a cloud outage

The end of October was punctuated with a series of major cloud outages, first at AWS and then at Microsoft, bringing a wide range of websites and business applications offline.

In the previous episode, we spoke about this in a reactive sense – the immediate customers impacted and the likely causes.

But it's also important to break the problem down at a strategic and technical level. Just how do outages at this scale occur – and what’s it like as an insider, fighting to bring services back online?

In this episode Rory speaks to James...