Robert Moss, Author and BBQ Critic - Encore

JT and guest, Robert Moss, discuss the evolving landscape of the barbecue industry, particularly in light of recent challenges such as the COVID-19 pandemic. We engage in an insightful examination of the viability of ghost kitchens as a business model for barbecue establishments, weighing their potential benefits against the fundamental need for the experiential aspect of dining that traditional barbecue restaurants provide. Our conversation further delves into the impact of food delivery services on small businesses, highlighting the financial strains imposed by high commission rates and the subsequent implications for profitability and customer loyalty. We also contemplate the future...